Director’s Office

Health Director: Richard A. Chamberlain, DrPH(C), MPH, RS
Phone: (956) 795-4918

Assistant Director of Operations: Erika Martinez, MBA, SHRM-SCP
Phone: (956) 795-4922

Assistant Director of Progams & Services: Guillermo Walls, MA, CPM
Phone: (956) 795-4928 


Administrative Secretary: Duvina Duran
Phone: (956) 795-4901

Fiscal Management

Contact Information

Budget Management Office staff may be reached at (956) 712-6009, Monday-Friday, 8:00 a.m.-5:00 p.m.

Laura Recio, Chief of Budget and Grants Management

Yuridia Solano, Administrative Assistant


The Health Department operates on an estimated annual budget of nearly $19.2 million with funding from the city’s General Fund as well as State and Federal grants.

This office oversees budget planning and preparation; monitors budgets; reviews program progress and activity reports; assists with development of performance based objectives; and, coordinates grant application submissions.

One of the major responsibilities is interpreting State financial policies for grants management and compliance. Staff works in conjunction with city Finance staff and city Budget Manager’s office to administer the Health Department’s operational budget.

The Department annual operating budget can be viewed in the City of Laredo’s website at FY 2020-2021 PROPOSED BUDGET

Third Party Billing/ EMS Claims

The Billing Division is responsible for processing medical claims for the various clinical programs and for the oversight of cash handling activities at the City of Laredo Health Department. The department currently accepts Medicaid, Medicare, some private insurances, regional Managed-Medicaid Care Organizations (MCOs) and various state programs. Payment for services can also be made by cash, check, money order or with a major credit card- Visa or MasterCard. The City of Laredo Cash Handling Policy requires that a receipt be issued for every cash, check , credit card or money order payment. If you are not issued a receipt please contact our Internal Audit division at (956) 790-1808..

Fees for health related services are stipulated by city ordinances and may change every year. Fees can be found in the City of Laredo Code of Ordinances website:

Any questions or concerns related to billing and/or cash handling activities please contact our Billing Division at (956) 795-4930 between the hours of 8:00 am and 4:00 pm Monday-Friday..

EMS Billing

The City of Laredo Health Department Billing Division currently manages the EMS Billing for the City of Laredo Fire Department. The division is responsible for processing medical claims for EMS related services.

Patients must ensure that insurance information is provided within a reasonable period of time, preferably no later than 30 days after the date of service. Claims will be sent to the insurance carriers for adjudication. Patients may be subject to applicable co-insurances, deductibles, etc.

Payment for services can be made by cash, check, money order or with a major credit card- Visa or MasterCard. Payments can be made via mail, phone or in person. You may contact our customer service line at (956) 795-4931 or reach us by fax at (956) 721-4998. Mail payments to:

City of Laredo Fire Department 
2600 Cedar Avenue
Laredo, Texas 78040-4040

EMS medical and billing records may be requested via mail, fax or in person. Patient must present a valid ID or driver’s license. Requests are subject to applicable fees.

Fees for ambulance services can be found in the City of Laredo Code of Ordinances website:

Nancy Balderas, Senior Medical Billing Specialist

Maria Isabel Rosas, Medical Billing Specialist II

Maria A. Lopez, Medical Billing Specialist I

Elsa P. Guerrero, Medical Billing Specialist I

Michelle De Leon, Medical Billing Specialist II

Hilda V. Rodriguez, Medical Billing Specialist I

Contact Information
City of Laredo Health Department-Billing Division
2600 Cedar Avenue
Laredo , Texas 78040
Phone: 956.795-4931 Fax: 956-721-4998


It is critical for public health to be fully operational, be well maintained and functional. The maintenance staff

provides this and more to make the public feel at home in a safe and operational state of the art environment.

Location: 2600 Cedar (Lower Level) Laredo, Texas 78040
Hours of Operation Monday through Friday 8:00 a.m. to 4:00 p.m.
Contact Information: (956) 795-4914